Delivery charges will be automatically calculated at the checkout page. The lowest-priced, brand-new, unused, unopened, undamaged item in its original packaging where packaging is applicable. Have since got a buffer with a red light, some transfers and looks awesome - will be adding lights to the ones without them. For express delivery services, orders and payment must be received by 1 p. Dispatch Information Items in stock are shipped within one working day, unless the order contains items marked as due in 14-21 days when the order will be held until these items are in stock. Many of the products we sell are in large boxes and shipping costs vary tremendously depending upon the country of destination.
Please complete our , a member of our Returns Department will contact you with full Returns Instructions. A tracked 2 day courier service should cost between £7-10. Your own photos of the product on this page can be shared here, and are approved to show online at the discretion of Hornby Hobbies - you will receive an email when your photo is uploaded. When Will I Get It? You must be, or have permission from, the owner of the image that is uploaded. We recommend re-using the packaging the item was sent in, if this is not possible you need to ensure the item will be well protected and kept dry in transit. We do everything we can to meet the delivery times specified in this section.
Please provide your order numbers when you return a product. Your name, as contained in your account details, will automatically be displayed on your photo. What is your Returns Period? Availability information and delivery dates are updated on a regular basis from the manufacturers and are given in good faith. Incorrect Item - If we have sent the wrong item or quantity we will cover the return shipping costs. Shipping Costs To see a summary of your expected postage costs, add the items to your cart, click on the cart button at the top right of the screen and, from within the cart, click on , or go through to checkout. Multiple delivery addresses in the same order will result in multiple delivery charges. If an order cannot be delivered and is returned to us then you will be liable for any re-delivery charges.
We are dedicated to good old fashioned customer service, and as enthusiasts ourselves we understand it can be a steep learning curve. The courier does not deliver on a weekend or bank holidays. Postal delivery will normally take a further 5 working days. Clips to straight or curved track. Upon receipt of your order, please take great care to check that it is correct.
Our standard parcels are sent by Royal Mail 1st class post and we normally achieve next working day delivery in over 99% of cases, however this is not guaranteed. If your order has already left our warehouse you will have to request a return on receipt of the order. How do I cancel my order? So we highly recommend that you get proof of postage and use a tracked service. When ordering goods from www. In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed. Its what it was advertised as.
In stock items ordered by 1600hrs on a working day are normally dispatched on the same day. We offer no guarantee as to their suitability for use in other countries. You need to complete our Returns Form. Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department. We will contact you with the shipping costs on receipt of the order. Delivery will normally take 1-2 working days from the moment you place your order.
To speed up the process, please have your order number available. Add the item to your shopping cart and then proceed through the checkout, selecting 'Collect in Shop' as the postage method Collect in shop orders should be collected within 7 days of ordering. Delivery charges will be automatically calculated at the checkout page. The express service requires a signature on delivery and must be ordered before 2pm for next working day delivery. We are available 9am to 5pm, Monday to Friday and closed weekends and Public holidays. Why do you like it or dislike it? Same day dispatch is not guaranteed although we aim to dispatch orders within 24 hours, excluding weekends and public holidays.
For full shipping details please see the delivery section of our website. The majority of our prices are industry leading. We will send you an email confirming when we have dispatched your order. For details of delivery costs and times by country please click. The vast majority of orders are delivered within the period for the stated service e. Your review is on this specific item and what you think of it, it's not a place for debate and discussion on wider subject matters. Unwanted Item - You are liable for the return shipping costs.
We do not accept cheques or postal orders. We want you to be happy with your purchase, but if you would like to return something to us - please get in touch. All items are fully insured in transit. If you have not heard from us or received a refund within 5 working days please contact us. Please allow 24 hours before collecting, or call if you wish to collect sooner. Delivery will normally take 1-2 working days from the moment you place your order.
Please make it clear on the returns paperwork which action you would like us to take. If you used a tracked courier service you can check when the item was received by us. Please instead if you have experienced a specific issue that needs to be addressed. If you're unsure about what you're looking for, or what you might need to get started - feel free to contact us for free help and advice. Please ensure that there is someone at home to take receipt of the delivery. Share your experience with others.